Rachel Pierce

Read client testimonials.

”Rachel is a true mortgage expert. She and her team have excellent customer service. Always available to answer questions and great communication throughout the loan process. I recommend Rachel for all of your home loan needs!! “

– Tami Pilgrim | via Google

”Rachel is top notch; she has the knowledge and expertise to get you into a new home with ease. Her team is exceptional at customer service and response times to all questions. I would choose Rachel and the team at Benchmark for your next home purchase!“

– Trevis Ekberg | via Google

”I was the listing agent for a home that sold recently with a VA loan. I don’t like to discourage clients about taking VA loans even though I’ve had poor experiences in the past. In my heart of hearts, our vets deserve our services and gratitude for the time they’ve served our country.
I was delighted with the work that Rachel Pierce did on our transaction. Everything moved along smoothly and with 4 houses closing the same day, we had to hit our deadline. Thank you for the efficient and accurate work. Our transaction was perfect! “

– Sherryl Longacre | via Google

”I can’t thank Rachel Pierce enough for her help in my very unusual funding request. I was referred to her and from the beginning her positive attitude carried me (and her) through months of ups and downs. Her entire team at Benchmark Mortgage was very helpful and endured my many questions on the process without hesitation. I highly recommend Rachel and Benchmark to anyone, especially if you have been turned down by others. Rachel will explore every possibility to get to a positive outcome if one exists.”

– Tomi S | via Google

”Rachel, Jami, and their team did a phenomenal job helping my husband and I purchase our first home through a VA loan! We were so anxious the last several years about buying a home during this crazy market and they made the process seamless. We saw Rachel recommended in the local Omaha Veterans FB group. She has an awesome partnership with Brittney LaHayne (realtor) and both of them together made the process so efficient! Rachel and her team were extremely knowledgeable about VA loans and helped us get the best rate under a program that fit our situation (that a big time VA lender did NOT tell us about!!!) They kept us up-to-date every step of the way and always answered my anxious questions. I know I can call on them anytime I have questions in the future. Would absolutely recommend Rachel and her team, and would for sure choose them again!!! ❤️”

– Maria Young | via Google

”We are so thankful for the quality of help and guidance that Rachel, Kelly and the entire Benchmark Team provided! Relocating from the west coast to a new community…to a city we only visited for a few hours was a daunting process. However, our realtor Brittney LaHayne and the Benchmark team made the process seamless. We had looked at two other lenders and the quality of responsiveness, attentiveness and enthusiasm was unmatched. It was an easy decision for us to choose Benchmark! I loved the videos, the quick responses via text, phone and email. We are first time buyers, but never were made to feel stupid or left in the dark. Each step was so clear, and honestly having people who were so enthusiastic for us, and encouraging really made us feel welcomed to Omaha and helped us feel like we made the right choice. Thank you so much Rachel – you really set the bar high – we could not imagine doing this process without you!!!! “

– Brita Pinkston | via Google

”Great experience with Rachel and her team at Benchmark Mortgage! They were quick to respond and thorough in explaining each step of the process. Very accommodating in terms of in-person, phone, or zoom meetings. Thank you Benchmark for helping to put me in my new home!! “

– Madison Hayward | via Google

”Working with Benchmark Mortgage was a smooth process from preapproval to final closing. We worked with Rachel and a few other members and everyone was super helpful, always answered questions (even after hours). They really made the stressful process of purchasing a home a relatively stress-free process. “

– Brittany Frederick | via Google

”Rachel Pierce and her team made buying a new home a very easy and stress free process. They constantly communicate with you and everything is done electronically, making things fast, easy, and efficient. If this wasn’t my forever home, I’d work with them again. Thanks Rachel”

– Darren Budd | via Google

”Rachel and her team recently helped us close on our new home. They made the buying experience painless and guided us through the entire process. They are very knowledgeable, prompt and easy to work with! Outstanding customer service! We can’t thank them enough for helping us get our loan done so quickly. We would absolutely recommend Team Pierce and Benchmark Mortgage to anyone. “

– Rachel Zuehlke | via Google

”My family used Benchmark (Rachel Pierce’s team) for buying our new home and honestly couldn’t have asked for a better team to have work with us. They were on top of everything! Great communication and even helped us close early on our home! I will recommend this group to everyone! “

– Stephanie Dashner | via Google

”Rachel and her team were great! She worked me to find the right amount I wanted to spend each month which helped me find my target price range. Throughout the process she was always available to answer all my questions and made sure I had a clear understanding of everything I needed to know. I did talk to other lenders but most of them were pushy and just trying to close a sale. Rachel and benchmark really stood out above the rest and came to me from recommendations by the local Omaha veteran community. If you’re reading these reviews, you’re like me, doing all your research. This one’s a safe bet. “

– Douglas Graham | via Google

“Rachel and her team at Benchmark are amazing. Super slick process, excellent digital document management throughout the whole process, great communication.”

– Aaron Ott from Omaha, NE | (via Zillow)

“Not my first home purchase and got burned by a banker wanting to play golf more than help with my loan. Rachel and her staff totally exceeded my expectations. They kept us in the loop at all times and constantly communicated. Went from not looking for a property to owning an average in less than a month. Thanks Rachel”

– Darren B from Mineola, IA | (via Zillow)

“Working with Rachel and the rest of the benchmark team was a blast! They were always there for my wife and myself answering any questions by text, email, and phone calls. If they didn’t get back to you right away they eventually did within the same day or the next day. They’re always professional and on top of things. They made the whole process of buying house a cake walk and less stressful for us. I highly recommend working with them.”

– PatrickJohnson129383 from Hickman, NE | (via Zillow)

“Rachel & her team were quick to help! With the crazy market she got my preapproval fast. Rachel and Jami were super great at answering all my questions .. would definitely go back to benchmark for my mortgage needs”

– jordan Kirkpatrick from Tabor, IA | (via Zillow)

“Smooth process, was quick at answering any questions i may have had. Her and her team were amazing… they went above and beyond for me and my first time home buying process. Would highly reccomend them to anyone else!”

– zuser201511010840549 from Malvern, IA | (via Zillow)

“My husband and I have nothing but great things to say about Rachel and her team! We were not in a great position to buy a house, but with their help we were able to buy a house within 6 months. Rachel and her team have been professional, respectful, friendly, and responsive. They always made us feel as if we were their only clients, which I am sure could not be farther from the truth. We will be recommending them to anyone we know looking to buy a house!”

– Laura R.

“Rachel and her team were fantastic and made the lending process seamless. Every step was clear and articulated well in advance, the communication was greatly appreciated. We had several changes with the sellers and the Benchmark team never missed a beat. Cannot recommend them enough, when our realtor said they’re the best she was right on the mark!”

– Chelsey M. from Gretna, NE | (via Zillow)

“Rachel and team are the absolute best! We’ve been through this process multiple times in our lives and we’ve never had an experience like the one her and her team provided. You’re making a huge mistake if you go anywhere else! Thanks again!!!”

– zuser201407021143050 from Bennington, NE | (via Zillow)

“Rachel and Jennifer did a great job for us ,very informative on what steps came next and keeping us informed of the process to come. They Emailed text and called us to keep in touch through out the refinance of our house. Thank you guys!!”

– rcschuetz from Omaha, NE | (via Zillow)

“Rachel and her team worked hard to do what i thought would be impossible. Could be happier with the results and I’m so grateful! Absolutely the best!!!”

– rnodean from Omaha, NE | (via Zillow)

“It was amazing working with Rachel and Benchmark. We looked at other Mortgage companies, and they were so hard to work with. Rachel helped us with referals for other services. I would highly recommend Rachel to any vet wanting to use their VA benefits, she made it easy.”

– zak168 jz from Glenwood, IA | (via Zillow)

“Rachel makes the home buying process enjoyable! She is so easy to work with and her team is phenomenal. They reduce the stress of purchasing a house by making sure you have all the information you need and thoroughly answering any questions you have. It was such a joy to work with Rachel again for my second purchase.”

– Rebecca Goodwin from Ithaca, NE | (via Zillow)

“Rachel and her team had the huge challenge of getting everything done so that we could close on our new home purchase in less than 30 days. They were always available and quick to answer any questions we had, and guided us through the whole process smoothly. If you are looking for a hard-working team that will go the extra mile for you, Rachel, Jami and their team at Benchmark is your lender!”

– zuser201702151835021 | from Omaha, NE | (via Zillow)

“Rachel called me after our realator told her we needed someone to talk with. Rachel answered our questions and was very personable. I decided to go with her after only speaking with her for a few minutes. She has been with us on our buying journey.”

– kay | from Council Bluffs, IA | (via Zillow)

“Rachel and her team worked really hard to get us closed on time. They are efficient, knowledgeable, and hardworking. They care about you like family.”

– MaryGroene | from Omaha, NE | (via Zillow)

“Rachel and Jami are amazing! They gave an endless amount of time and energy on our behalf to help complete the buying process on a short timeline. The process was so much better with them on our team! They made it feel as though they valued us like family.”

– zuser201602171103265 | from Tabor, IA | (via Zillow)

“Rachel and her team supported us through it all! We have a very unique situation. She listened to our needs and embraced them. She built a plan that could get us to where we needed and wanted to be. Now in just a few short days we will be closing on our first home! So incredibly thankful for Rachel and the team at Benchmark.”

– colson119 | from Glenwood, IA | (via Zillow)

“Rachel Pierce and Benchmark Mortgage has been absolutely wonderful. Everyone has been super kind and helpful through all the stress of buying a new home. They have answered any questions we have had and made sure we understood everything that was going on. Will most definitely be using them for any future purchases.”

– carbis6117 | from Glenwood, IA | (via Zillow)

“We worked with Rachel & her team. They were so great. They always respond very fast and work day & night. Jami and Rachel both gave us their cellphone numbers just incase we had immediate questions after hours. They did our loan so quickly and we feel so great about buying our first home! Thanks guys!”

– Talia Van Haaften | from Bellevue, NE | (via Zillow)

“Rachel Pierce is a definite 10!! I’ve been fortunate to work with Rachel for the last few years. Not only did I have her help with a personal mortgage but I refer her to all my clients when they’re purchasing a home. Rachel’s knowledge, attitude and work ethic is demonstrated regularly and without a doubt, superb!! Often times in the beginning, Rachel would be able to qualify people when other professionals said there was no way. The ability to think out of the box is one of her strengths! Glad to have met her and have her as my first mortgage go to!”

– Mary C.

“I was referred to Rachel by a friend and am so glad that i was. I came to her with a very unique situation and her team spent all the time needed to make sure we had all the correct documents, our needs were met, and our story was heard and respected. I cannot praise Rachel and her team enough for all the work they put in for my family!”

– mkh1399 | from Omaha, NE | (via Zillow)

“Richard and I were first time homeowners looking for our dream house. Rachel and her team were magnificent in helping us through the process of buying a house from everything from finding us the perfect loan, minor set backs, and almost daily panic attacks (from Amy). Rachel and her team were always available to answer all of my questions and calm my fears, no matter the day or time. Rachel and her team continue to be available to help and answer any questions even after the close date. Thank you Rachel and her team at Benchmark Mortgage you made buying our dream house a reality.”

– Amy and Richard S. | (via Zillow)

“Rachel, Steph and Jennifer were so helpful and helped me with any questions I had and with a timely manner.”

– Edwin G.

“I was new to buying a home and was unsure of the process. Benchmark and especially Rachel made the experience painless and easy. They answered question quickly (and even answered questions at odd hours when they would pop into my head). Today I am a happy homeowner for the first time thanks to them.”

– ghunterit | from Hepburn, IA | (via Zillow)

“Rachel was wonderful! She answered all my questions and kept me informed on the status of my refinance. Great team and I will definitely work with them again!!”

– jjdm76 | from Omaha, NE | (via Zillow)

“Rachel was excellent we were able to get the loan we wanted with no issues. Some lenders couldn’t work with some of the parameters that we wanted but was not a problem with Rachel. This was the easiest loan for a house ever.”

– klbuesing | from Omaha, NE | (via Zillow)

“Rachel was awesome from the beginning! Always made things understandable and simple. My process was quick and easy. I would totally recommend to others!”

– Sara T.

“Rachel was absolutely amazing in helping us to buy our first home. She came highly recommended to us, and met our expectations in every way. She responded very promptly to every e-mail and phone call and answered each question we had (which was a lot :)) very thoroughly. I would recommend her to anyone that was looking for a reliable agent that will always let you know what to expect next. Rachel’s overall knowledge and expertise are second to none, and I am so glad we got the chance to work with her.”

– Megan Ruff | from Glenwood, IA | (via Zillow)

“Rachel went above and beyond to answer every question I had. Got me preapproved fast. Got everything finalized well ahead of time, no last minute surprises. She worked well with everybody involved. She definitely takes pride in helping you with your purchase.”

– Arron Harmon | from Lemont, IL | (via Zillow)

“Everyone went out of their way to help get our loan processed there was nothing that we could can say that was less than excellent.”

– Kurt B.

“Rachel was so wonderful throughout my entire experience, and made my very first home purchase a dream come true! It was a bit easier than I thought it’d be and a lot less stressful because Rachel made it that way. She went above & beyond for me and my situation and I appreciate that! She made sure there was no problems or stress for me throughout & was on top of any questions I had or any info I was needing. Definitely referring you to all my friends and family! I couldn’t have had a smoother process and am happy you are my lender. Thank you so much again Rachel!!”

– torivonmende | from Council Bluffs, IA | (via Zillow)

“Rachel was fantastic by phone, her team was on top of things, kept me in the loop and in the end, the glorious words “clear to close” appeared quickly. The property wasn’t unusual but Rachel had to jump through some hoops and did so quickly and professionally. A++++”

– TLC0729 | from Lemont, IL | (via Zillow)

“Rachel and team were in constant communication, knew the in’s and out’s of a unique mortgage scenario and simply took care of things. I knew what was required of me because expectations were managed effectively.”

– Tania R.

“Taylor and I were more than thrilled with our experience from start to finish! Rachel and her team provided their expertise on every level of the home buying process and got us into our house quickly with no hassle! I would recommend Benchmark to anyone! Thanks for everything!”

– Colin S.

“Rachel did absolutely everything she could do to help me buy this house. Thank you!”

– Kaylee L.

“Rachel was very knowledgeable and helpful. Our real estate agent was impressed with her professionalism as well.”

– George H.

“Rachel and her team were absolutely AMAZING!!!! They were very hands on. If I needed anything or had any questions they were always there or returned my calls right away!!!! I would def recommend them to anyone an everyone!!!! It was such a long process an if it wasn’t for her an her team I wouldn’t of been very difficult to get through!! Thank you Rachel & Jamie again you guys rock!!!!!”

– Alyssa Digiacomo | from Rockford, IL | (via Zillow)

“My overall experience was amazing.”

– Christina S.

“Rachel Pierce was a consummate professional in every aspect! From the pre-approval process, recommending a fabulous realtor, taking time to explain every detail, her consistent check in’s to ensure that we didn’t have any questions. We couldn’t have been more pleased working with Rachel and her whole team! They made the whole process of buying a new home smooth and hassle free. We will definitely be recommending Benchmark Mortgage, Inc. to everyone we know.”

– Nadja S.

“Rachel at Benchmark Mortgage was a pleasure to work with and went above and beyond for us! She provided great loan suggestions that would best fit our family. I would highly recommend her to anyone!”

– chasejones17 | from Omaha, NE | (via Zillow)

“Rachel and her team did a fabulous job helping me through the insanity that is the mortgage process. Thanks to Benchmark I was able to get my family into the home we deserve.”

– Alicia S.

“I’m not good at filling out surveys, but in my experience the service were excellent. My wife, Valerie and I felt comfortable with the entire process from start to finish with Rahel and her staffs expertise.”

– Howard M.

“Rachel provided the right amount of communication to keep our closing on track. If we started to fall behind on uploading docs she applied the correct amount of pressure to get everything back on schedule.”

– Andrew Lempka | from Omaha, NE | (via Zillow)

“First time buying house and Rachel guided me thru every step and what to expect. From start to finish.”

– Tina M.

“My team was awesome! They were extremely helpful with any question or concern I had. They were not on a 9-5 job… If I had a question at 8pm, I would have a response by 8:30p…..THE SAME NIGHT! Great group of people.”

– Joanne G.

“Rachel was excellent to work with! She made the process easy!”

– Rachel M. |

“This was the easiest I think it could have been when buying my first home!! All of the hard work was done for me!”

– Tanya R.

“Rachel was diligent and kept us posted of daily market changes and how we could be affected. She answered all of our questions and helped us through the entire process. I strongly recommend Rachel.”

– user6957829 | from Malvern, IA | (via Zillow)

“Rachel helped us find the best rate and remained patient with us while we were waiting for our house to sell. Once we accepted the offer on our house and were able to go ahead with closing on our new one, she helped us with every question that came up. We will always use her! She is great!”

– zuser20140831215320632 | from Malvern, IA | (via Zillow)

“We worked with Rachel to buy our first home, and I can’t imagine a more smooth process! Rachel was in contact with our realtor throughout the process and was always timely in our communication (even in the evenings!). Rachel provided updates throughout the process to let us know what was happening in the loan process and answer any questions that we had. If you want someone who is going to help you understand the process while making it seem easy – talk to Rachel!”

– donaldsonemalie | from Glenwood, IA | (via Zillow)

“We used Rachel for our first two houses. The first house we were very nervous and not sure what it all detailed. Rachel kept us on track and made everything such a smooth process! When we bought our next house everything happened extremely fast and was very stressful. One thing we didn’t have to worry about was the loan. Rachel was quick to respond and also let us know everything we needed to get done in a timely manner. Hopefully we wont be buying another house anytime soon, but if we did Rachel would be the one handling our loan. Working with Rachel felt like working with a close family friend that we have known for years. I would highly recommend her to any future home buyers. Especially people purchasing their first home.”

– stmarshall112 | from Glenwood, IA | (via Zillow)

“I was completely new to the mortgage process, and I had no clue what I was doing. Rachel made it super simple, and smooth sailing. Rachel and her team walked me through every step, and I am so thankful!”

– zuser20170526165015874 | from Omaha, NE | (via Zillow)

“Being a first time homebuyer, I was referred to Rachel by our realtor she works closely with. We never had any issues and our questions were always addressed promptly and specifically. When we look to move again, we will definitely use this team again to help us find our next home! If your looking for a great loan officer, please use Rachel and you won’t regret it!”

– cbrethouwer81 | from Omaha, NE | (via Zillow)

“Rachel was a pleasure to work with! She communicated every step of the way, was extremely helpful with all of our needs, and worked well with our specific circumstances. Very happy with the outcome of working with her, and would definitely recommend friends of mine to work with her!”

– rachelmasuda | from Omaha, NE | (via Zillow)

“We purchased a home thru Rachel and it was a short sale. The process was long but over all Rachel always made sure to keep us updated and was very professional and polite!”

– zuser20150712111815335 | from Glenwood, IA | (via Zillow)

“I did NOT have the best of credit~ Rachel worked endlessly with me to correct some things, to get me pre-approved and then finally getting me my loan to purchase the house of my dreams! She is THE best person for the job!! I would and have recommend her to everyone! She and her team went over and above!”

– dmborsh | from Fort Calhoun, NE | (via Zillow)

“Rachel is an excellent mortgage lender to work with! I highly recommend using Rachel for your mortgage company! Rachel will do what she can to help you out any way that she can. From pre- approval to completing your loan.”

– gardner 88 | from Thurman, IA | (via Zillow)

“This was a completely new experience for me, and I had no clue what I was doing, but Benchmark definitely made it an easy process. They helped every step along the way and words can’t describe how thankful I am.”

– Emily H.

“Everything went very well. It was all explained step by step what would be happening.”

– Alisha C.

“Rachel was always available to answer questions we had and was also to advocate for us with the builder to complete all the necessary steps along the way.”

– michking1 | from Omaha, NE | (via Zillow)

“I was happy to always have all my questions and concerned in a timely manner and you guys were very professional and nice.”

– Amanda M.

“I didn’t believe anyone would want to take a chance on me. I was a freshly graduated student and although I didn’t have debt, I did not have credit. Rachel was great because she ran multiple scenarios that allowed me to purchase my home on my own, with out a co-lender. I appreciated the time she spent and her willingness to answer questions, even ones that normally would be considered “simple”. Always friendly and happy to work for you, Rachel is a great lender in the Omaha area. I would highly recommend her not only for all of that, but she was more than willing to answer questions and be a resource after closing as well.”

– zuser20161227164124749 | from Omaha, NE | (via Zillow)

“Rachel did absolutely everything in her power to help us out and get our loan approved. She walked us through every step of fixing our credit. She held our hand through the entire process. This was our first time ever buying a home and we were totally clueless. She always answered emails even when it was late sometimes. I can’t imagine having gone through this process with anyone else. We had spoken with other lenders that made us feel like a joke and she took us very seriously and cared for us the entire way. She is amazing.”

– lydalady1 | from 51534 | (via Zillow)

“As a first time home buyer, Rachel was exceptionally helpful and patient in walking me through a process that can be daunting and overwhelming. It was a pleasure to work with her and if you choose to do so, you will be in good hands.”

– mjrabench | from 51503 | (via Zillow)

“While working with Rachel,we had all our questions answered on time.This was a first home purchase and she guided me to where I needed to be and I thank her for her patience.I would truly recommend her to any first time home buyers to be on your team!”

– Backtirefire | from 60919 | (via Zillow)

“Rachel was/is fabulous!! I did not have the best of credit and Rachel worked with me over several months of ups and downs to fix my credit ~ and we GOT my approval and my house! Other companies would not even help with suggestions as to how to clean up my credit and get this done!!! Benchmark Mortgage & Rachel are the best ~ I highly recommend them! Honest and hard working! They will go over and above to make things happen!”

– Diane B.

“Rachel and the Benchmark team made the loan process for buying our home seem easy. They worked to answer all of our questions and communicated with us frequently to let us know how things were going.”

– James H.

“I cant say enough about the people I worked with through my loan process at Benchmark, I am very happy we chose them.”

– Michelle S.

“Good Morning Rachel,
Yesterday was a bit of a crazy busy day for me so I didn’t get to respond to this email. I wanted to reach out quick this morning and tell you Thank you so very much for all you did to help me through this process and for not making me feel crazy with my million questions and lack of knowledge ; ) you have been amazing to work with and I will definitely recommend you in the future.
Thanks again”

– Michelle S.

“Rachel was great to work with.. So accommodating,, it was unbelievable! She was available at all times and went way above and beyond in every imaginable way to make things happen and answered any and all questions—no matter how trivial they may have seemed.. It’s not easy to give me peace of mind, but she was successful in doing every thing I threw at her, and there was a bunch!!!”

– Kerry T.

“The staff at Benchmark was extremely helpful throughout the loan process for us as first time buyers. They guided us through the process and explained each step thoroughly. We would highly recommend them to everyone we know!”

– Nicole R.

“Rachel did a great job helping us with buying our new home! Made it real clear and simple for us.”

– Austin G.

“Rachel was very patient with me! And she understood what I need for being different with most clients!!”

– Bradley L.

“Rachael was excellent at explaining the whole process. We appreciate how she kept us informed at each step we were at. Rachael is the best and we will definitely do business with her again.”

– Amie M.

“Overall this was a great experience for our first home buying experience. We are very pleased with the time it took to get responses from everyone and the explanations to our questions. I highly recommend this group of people. I have already passed on the great buying experience to our friends and recommend to use benchmark if they ever decide to move.”

– Corinne R.

“Rachel Pierce through Benchmark Mortgage was great to work with! She was very involved and responded quickly to all of our questions. She was helpful and super friendly! Overall, we had a wonderful experience!”

– Kylie P.

“It was customer friendly with updates and constant communication.”

– Jessica S.

“Rachel went over and beyond what was required to ensure I was comfortable with the entire process. My transaction was smooth and every step was explained to me in detail. I was the hiccup during this process and Rachel was there with me every step of the way. Thanks again !!!”

– Robyn M.

“Rachel Pierce went above and beyond our expectations, we were treated with total respect and patience. As being seniors it was nice to have such a caring person taking such good care of us. We will and have told everyone that might be needing a mortgage lender to contact Rachel.”

– Mary B.

“Overall the satisfaction is great. Rachel and her team put in a work that exceeded my expectations. I first worked with Rachel when I first bought my home 18 months ago and I was very amazed by her performance. That’s what made me come to her again with BenchMark. I loved the fact she always take her time to make sure that I understand every step of the process. Her team is incredible!”

– Koffi A.

“Rachel went above and beyond to make my first home-buying process as smooth as possible. She was always available for my questions and really cared that I was knowledgeable about the process. Throughout the entire process, all of Benchmark was willing to assist and made sure it was done correctly! I am beyond satisfied and will definitely be back if need be!”

– Rebecca G.

“Rachel was great, she kept us well informed with everything that was going on through the mortgage process and made our closing easy and painless.”

– Russel J.

“Rachel was on the ball, tuned in to every detail, and constantly working ahead to close us on time – in fact, she worked some sheer miracles! We haven’t been more impressed with a work ethic or level of service in a VERY long time! She was very accessible, made it easy to communicate and submit required documents (loved the videos!), and we especially appreciated her consistent updates via email. She is extraordinary and outstanding, and we will recommend her and the whole Benchmark team ANY time we can!
p.s. the plaque gift at closing was unexpected and delightful!”

– Ruth J.

“Rachel Pierce and the rest of the Benchmark team treated us as family and made the whole process of getting a home loan extremely painless. We were always in the know and kept up to speed on everything and they went above and beyond to make sure we were at ease and comfortable especially Rachel . Our family could not be more pleased with using this team and would highly recommend to anyone looking for a mortgage. Thank you guys so much.”

– Jeff A.

“Within 24 hours of my first phone call to Rachel, I had my preapproval amount and my finance options given to me. My role at this time and what I should expect was thoroughly explained to me. Couldn’t ask for a better experience. Almost no butterflies because of Rachel.”

– Christine K.

“Excellent service. Everything went so smoothly and quickly and everybody was super nice.”

– Todd H.

“I bought a house through this company and worked with Rachel she did an amazing job and did everything she could to help would go back to them in a heart beat”

– Shawn W. (via)

“I have had the opportunity to work with Rachel on multiple occasions. She is very detailed, knowledgable, and fun to work with. Thanks for all your help!”

– Luke B. (via Facebook)

“My expectations have been met above and beyond. Being a first time home buyer I didn’t know what to expect. This has been nothing but pleasant.”

– Jeff A.

“You have already helped us tremendously in getting a place that will be our home.”

– Russell J.

“Rachel and the entire Benchmark team were amazing! Their knowledge and experience is second to none! Highly recommended for anyone looking to buy or refinance their house!”

– jdrowe8 | from 68007 | (via Zillow)

“The Benchmark Mortgage team led by Rachel Pierce was an amazing partner to have during my first home buying experience. The made the overwheling process managable and positive! It is always nice to have a team that you can call/email at any time and receive a prompt answer. EVERYONE should be using Benchmark Mortgage!”

– MrMichnick | from 68007 | (via Zillow)

“Rachel was very helpful and answered all our questions right away. This process was very new to me, being a first time home buyer, and Rachel provided information to me every step of the process. I would recommend Rachel for anyone who is looking for a lender!”

– jzim19 | from 68123 | (via Zillow)

“Rachel and all of her team were outstanding and very knowledgeable and patient. Rachel was able to answer all of our questions and always got back to us quickly.”

– poncedeleon63 | from 68413 | (via Zillow)

“Rachel made something we thought impossible happen…getting a loan! And she made it very easy. With all the hiccups we had along the way she helped us understand where we were in the process and what needed to be done. Everytime i hear someone is starting the house buying process, i recommend them to Rachel for the lender. She’ll get you in the house you want!”

– zuser20170205165619745 | from 68413 | (via Zillow)

“Rachel helped us through our who mortgage process and she was very good at letting us know what she needed from us. she made the process super easy and was able to save us a lot of money!”

– nitsuag17 | from 51501 | (via Zillow)

“Rachel Pierce was, in short, amazing. She guided us along the easy pre-approval process, and sent us process and follow-up emails when needed (some pretty cool! And not too many, either!). She kept us apprised of any developments and hold-ups, and surprised us by going really out of her way to keep things on schedule – like picking up and delivering documents and following up with seller problems. She did her homework, and worked hard to solve unexpected situations on both sides. If it weren’t for her gracious calm and serious ‘get-it-done’ attitude we would not have our dream house! Plus she was warm and cheery – and who doesn’t need that when things get stressful?!”

– ruthpaints | from 51534 | (via Zillow)

“Rachel from Benchmark Mortgage was excellent to work with, constant communication, very easy to submit documents for closing. Closed on time, which was so important for us having complicated busy schedules. Staff was all great to work with and everyone was so personable and really made us as customers feel like closing on our home was just as important to them as us! Thanks!!!”

– zuser20160822182320005 | from 68463 | from Zillow

“I am especially grateful for Rachel, from the very first day that I walked into her office I was so nervous to the unknown of the entire process of buying my first home. She made me feel very comfortable and walked me through each step of the process from beginning to end. She was very polite and answered all my many, many questions! Rachel kept in informed of her progress and where we were in each step of the process! She even took my calls after hours to answer any and all questions that I had and returned my vm messages very promptly. Many, many times I asked her input on some things as it related to the process and she was very honest, upfront and caring all at the same time. I am so grateful to Rachel and I thank her for all of her hard work and efforts in helping me get to the end of the tunnel to the “light” and there in the light was finally my first purchased home of my own!!! :)”

– Sam Breakfield Breakfield | from 68104 | from Zillow

“Rachel was such a blessing during my first time home-buying experience! Not only would she provide me updates throughout the whole process and check-in to see if everything was going smooth, she went above and beyond to ensure I fully understood the terms and was always available to answer any questions. I couldn’t have asked for anyone better! Rachel will always be my first choice!”

– zuser20140606085921046 | from 68015 | from Zillow

“Working with BenchMark was definitely a great experience. Rachel and her team were amazing. They were always there to assist me with any questions or concerns I had. Even after business hours or in the weekend Rachel made her cellphone available to call her for any concerns or questions. This really help me alleviate my stress. I first worked with Rachel 2 years ago for my first home and I was very impressed about her skill ,talent and the patience she had to make sure I understood what i was getting myself into. This is the reason why I reached out to her again with BenchMark Mortgage and her work and dedication have always excited my expectations.”

– koffiakpadji | from 68122 | from Zillow

“Rachel was fantastic in communicating to us exactly what we needed. She was quick in responding to our questions with helpful answers. She and Benchmark Mortgage seemed to genuinely care about us throughout the whole process. This was our second home purchase, and it went smoother than our first (which went through a different lender). I would definately recommend Rachel Pierce and Benchmark Mortgage.”

– zkpetereit | from 68154 | from Zillow

“Rachel was awesome to work with!! For a first time home buyer like myself, she made the process very clear and answered all of my questions in detail. I felt like she had my best interest at heart. She never made me feel uncomfortable and helped me make the best decision for me. I wouldn’t recommend anyone else.”

– bmoneth | from 68111 | (via Zillow)

“My real estate agent recommended Rachel and spoke very highly of her. I could not be happier that she did! Rachel is GREAT at keeping in contact and replying as soon as possible. She kept in contact with me throughout the entire process and was always straightforward with me. She never sent me on a wild goose-chase for information that she needed. She would tell me what she needed from me and where I could get it. I never felt like I was being rushed or mislead. She helped make my experience of buying my first home pleasant and easy. I WILL recommend her to anyone looking to buy a home or refinance. There is no better person to go to for a home loan!!!”

– zuser20151119144913914 | from 51653 | (via Zillow)

“Rachel was very helpful and took exceptional cafe of me and stayed right on top of things keeping me well informed on my situation and worked very hard at helping me out and I thank her for that she is very knowledgeable”

– siorlano | from 51534 | (via Zillow)

“We hit a few bumps in the road but she never once seemed frustrated, she remained very positive and ensured me she would continue giving it her all. Rachel looked at all possible loans for me and helped me chose the one best for me.”

– knksmom1376 | from 51534 | (via Zillow)

“Recently did a cash out to purchase another property and everything was quick and smooth . Rachel handled everything from beginning to closing very efficient.”

– patbio | from 60951 | (via Zillow)

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